Vanderbilt Mortgage and Finance, Inc. l Clayton Homes

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Vanderbilt Mortgage Careers

For over 50 years, our Team Members have helped families unlock the freedom of homeownership by offering personalized mortgage solutions and support. Learn how to Open Doors at Vanderbilt Mortgage.

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Our Vision

Our commitment to become the Lending Partner for modern manufactured homes is what drives us to create innovative mortgage products, rewarding careers and world-class customer service.

At Vanderbilt Mortgage, you can be a part of a Team Member experience that encourages you to Drive Change and Earn Trust for home buyers across the country and leave the world better than you found it.

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Our Culture

We offer roles that are in-office, hybrid and remote, ensuring a diverse opportunity of workstyles. Our two physical offices in Maryville, Tennessee and Greensboro, North Carolina feature workspaces designed for focused work and collaboration.

Wellbeing is essential to our Team Member Experience, including wellness programs to encourage holistic health for both in-office and remote workstyles.

Our Featured Positions

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Account Representative

The Account Representative role is one of the most common entry points for a career at Vanderbilt Mortgage. In this role, you’ll help customers navigate financial challenges by negotiating payment solutions and building positive relationships. Along the way, you’ll develop problem-solving, communication and financial analysis skills that open the door to future opportunities within the company.

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Call Center Agent

The Call Center Agent role is a great way to begin a career at Vanderbilt Mortgage. This position focuses on delivering top-notch customer service while honing essential skills in communication, problem-solving and teamwork. As you gain experience, you’ll build a strong foundation for future growth within the company.

View Open Vanderbilt Positions

Our Company Values

Open doors.

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Be a home.

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Drive change.

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Do good.

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Earn trust.

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What Our Team Members Are Saying

I was able to start in the Account Representative position where I learned about our business, strengthened skills such as critical thinking, time management and how to have constructive conflict. These are skills that greatly helped me in my 16-year career at Vanderbilt. We have a culture of continuous improvement in Vanderbilt and our department is supporting our efforts to become a learning organization!

Diana | Director of Learning and Development
From my first interview with Vanderbilt, I could tell there was something different about this company. Everyone who works here is humble, friendly and encouraging. There is so much opportunity, and the leaders will help you grow and be the first to celebrate your successes with you. I truly feel like we have a family here, and I am beyond thankful that I found Vanderbilt Mortgage.

Mark | Senior Call Center Agent
The Team Leader position has been incredibly rewarding. I have always enjoyed helping others learn and grow. Vanderbilt has built a positive culture that encourages personal growth and success. For those joining the company, I always emphasize how much I appreciate that Vanderbilt not only talks about values like work/life balance and work happiness but truly believes in and lives them.

Shyla | Team Leader
Over the years, I've had many wonderful leaders invest in me, helping me grow both professionally and personally. Vanderbilt and its leaders truly exemplify the values of Doing Good and Being a Home. There's a reason I've called Vanderbilt my home for the last 16 years – this company truly cares about its people.

Natalie | Portfolio Manager
As a recent college graduate, I was looking for a job to really start my career which led me to Vanderbilt. Here, I have found more than just a job but a family that truly cares for each other's success and about building relationships not just within our company but also with our customers.

McKeena | Call Center Agent
I applied at the recommendation of a family member who loves her job at Vanderbilt and started with the company as an Account Representative. I soon promoted to a Senior Account Representative. As a leader, there is nothing more rewarding than being a part of my team’s journey in building their career. This company has been a home for me, and I am so thankful to have gotten the opportunity to work for Vanderbilt Mortgage!

Riley | Senior Account Representative
I started working for Vanderbilt Mortgage in 2023. I absolutely love my role as an Account Representative. Every day, I get the opportunity to help families stay in their homes. My favorite thing about working here is the sense of belonging our Team Members have.

Shanell | Account Representative
I was able to start in the Account Representative position where I learned about our business, strengthened skills such as critical thinking, time management and how to have constructive conflict. These are skills that greatly helped me in my 16-year career at Vanderbilt. We have a culture of continuous improvement in Vanderbilt and our department is supporting our efforts to become a learning organization!

Diana | Director of Learning and Development
From my first interview with Vanderbilt, I could tell there was something different about this company. Everyone who works here is humble, friendly and encouraging. There is so much opportunity, and the leaders will help you grow and be the first to celebrate your successes with you. I truly feel like we have a family here, and I am beyond thankful that I found Vanderbilt Mortgage.

Mark | Senior Call Center Agent

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CLAYTON CAREERS

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OUR COMPANY

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About Us

Building a better tomorrow with sustainable home building practices.

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The company does not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, ethnicity, ancestry, citizenship, mental or physical disability, genetic information, veteran status, military status, family/familial status, pregnancy, childbirth, breastfeeding, or related medical conditions or any other status or characteristic protected by applicable federal, state, or local laws.

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