Service Desk Technician - Maryville, TN
Service Desk Technician
Clayton Homes, a Berkshire Hathaway company and the nation’s leading housing provider, is a vertically integrated housing company that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry; we take pride in ensuring that all Clayton homeowners receive a high level of customer service from the time they visit one of our Home Centers all the way through to the time they take ownership of their new home.
Job Description
- Install, configure, and troubleshoot computer hardware and software.
- Administer system accounts.
- Troubleshoot network connectivity issues.
- Perform IT Service Desk phone support for users within our Home office, Greensboro and Home Centers.
- Printer support. Hard Drive Imaging. Mobile device troubleshooting (iPad, iPhone, Android, Windows Mobile).
- Relocating computers.
**Some overtime and after hours work may be required.
Required Skills
- Must have experience supporting computers, network, and infrastructure technology.
- Must be customer service minded and a self-starter.
- This position requires multitasking and ability to work in a fast paced environment.
- Good organizational skills are required.
- This position requires the ability to lift up to 50 pounds.
- Available to work nights and weekends.
Desired Skills
Two years equivalent experience supporting computer hardware and software applications. Network infrastructure knowledge a plus.
Educational Requirements
High School Diploma, College credits in IT and/or computer related certifications preferred.
Benefits
- 401(K) includes 100% company match of the first 4%
- Medical and Dental Plan with Prescription Coverage and Vision
- Paid Time Off days and holidays
- Wellness Programs and On-site workout facility
- On-site restaurant
- Team Share Quarterly Bonus
5000 CLAYTON RD
MARYVILLE, Tennessee, 37804
United States
Job
Category: Information Technology
