Clayton Homes, a Berkshire Hathaway company and the nation's leading housing provider, that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

The Home Building Group is actively searching for a Customer Care Technician to join the team with our Schult Homes building facility.

The main objectives of this position are:

• To complete warranty repair on our homes
• To travel around designated demographics to customer homes as this position is based out of ()

Who are we looking for?

• Someone with excellent customer relation skills
• Someone with multiple areas of construction knowledge
• Someone who has strong organizational skills and is self-motivated
• Someone who is able to work with all styles of management, customers and coworkers
• Someone with excellent written and verbal communication skills

Other tasks will include:

• Maintaining and stocking service truck
• Working with managers
• Keeping accurate and detailed information on work orders
• Scheduling appointments and demonstrating flexibility and organization
• Ordering parts
• Working in adverse weather conditions
• Working with the public

Requirements:

• Must have a High School Diploma or equivalent
• Must be able to pass a Background Check, MVR and DOT physical, and Drug Screening
• Must follow company policies and all DOT rules and regulations
• Must be able to perform heavy lifting and climb ladders on a continuous basis
• Must be self-motivated
• Must have excellent phone etiquette
• Must be reliable (Good Attendance, Safety Conscious, and can Hold Confidentiality)