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  • Full Time
  • Manufacturing
  • Redwood Falls, Minnesota

Customer Care Technician - Minnesota and Iowa

Posted on 6/19/2020

Clayton Homes, a Berkshire Hathaway company and the nation's leading housing provider, that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

The Home Building Group is actively searching for a Customer Care Technician to join the team with our Schult Homes building facility servicing Minnesota and Iowa.

The main objectives of this position are:

  • To complete warranty repair on our homes
  • To travel around designated demographics to customer homes as this position is based out of ()

Who are we looking for?

  • Someone with excellent customer relation skills
  • Someone with multiple areas of construction knowledge
  • Someone who has strong organizational skills and is self-motivated
  • Someone who is able to work with all styles of management, customers and coworkers
  • Someone with excellent written and verbal communication skills

Other tasks will include:

  • Maintaining and stocking service truck
  • Working with managers
  • Keeping accurate and detailed information on work orders
  • Scheduling appointments and demonstrating flexibility and organization
  • Ordering parts
  • Working in adverse weather conditions
  • Working with the public


  • Must have a High School Diploma or equivalent
  • Must be able to pass a Background Check, MVR and DOT physical, and Drug Screening
  • Must follow company policies and all DOT rules and regulations
  • Must be able to perform heavy lifting and climb ladders on a continuous basis
  • Must be self-motivated
  • Must have excellent phone etiquette
  • Must be reliable (Good Attendance, Safety Conscious, and can Hold Confidentiality)

201 Industrial Drive
Redwood Falls, Minnesota 56283